FAQ

With so many scam websites out there, it's really important to secure your account right after the purchase. After the purchase you should change the account's password and e-mail address. After changing the email, a link will be provided to confirm the e-mail change, this process is 100% automated and explained on the purchase e-mail and checkout stage. After that you will be able to enjoy your new account normally.

All the information related to the account is visible on the Account Details Page, just click the link below each listed account and you will be able to see all the advanced information including: Amount of Pokémons, their CP, IV, number of shiny Pokémons, items, etc. There is some information we might be missing, but contact us if you need more information.

This is a common error and there is nothing to worry about. This error happens when you enter a wrong password at least once. If you are on Android please kindly clear the Pokémon Go App Data & Cache and try again.

All accounts are owned by us. No middle man, no scams, etc. All accounts are analysed with all the work and effort to list them so you can check every detail on the account. Giving you no surprises after the purchase. Instant delivery, surely you will find no better prices at this quality of service & accounts.

After the payment is done you will be redirected to a page with your account details, usually Pokémon Trainer Club. The credentials are provided on this page! This is done instantly and right after the purchase. In case of GMAIL, the e-mail details will be provided.

Our accounts are ban free when delivered. If the account is used with 3rd party software and/or used with tweaks or spoofing, you might get banned! When you buy a botted account, the chance of being banned is increased. We also provide no warranty on these products, as this information is available per account, and it is your own choice / risk to buy these.

You must check on the account details if it's possible to change the username. In 98% of the cases username is changeable. Changing the team all depends on when the last team change happened, usually you will be able to switch the team by purchasing the Medallion in-game. Choose your account carefully since by default we do not cover team change in our guarantee after purchase.

After you purchase an account it is really important to secure it. You can do it in 3 EASY steps. The first step is to change your password and e-mail address. You may login on Pokemon Trainer here to do it. After you change your details you will be able to get your e-mail approval link your order confirmation page. Sometimes this can take 10 minutes up to 24 hours. In case you did NOT get the link just contact us via live chat or email. The third and last step is to link additional login methods such as Google and Facebook. After all this is done, no ONE will be able to get into your account.

Most of our accounts are delivered via PTC login. Why is the PTC login safer? Because NO ONE will be able to get your account back if you own the Pokemon Trainer Club login. Scam artists usually sell "Gmail" accounts and later on they login via PTC to retrieve their accounts back. That's why you should ALWAYS avoid purchasing Pokémon GO accounts with a Gmail login, unless you really trust the seller.

If you purchased your account and you believe the account is still being played DON'T panic. Our accounts are being played 24/7 to catch the latest pokemons and the latest raid bosses. Please follow the necessary steps to secure your account mentioned on the FAQ.